Frequently Asked Questions
Everything you need to know about your minnow experience.
What is your shipping policy?
We offer standard shipping on all orders, typically arriving within 5-7 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.
How do I process a return or exchange?
We want you to love your purchase. If you are not satisfied, you can return unworn items with original tags within 30 days of delivery for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions like PayPal, Apple Pay, and Klarna for interest-free installments.
Are your materials sustainably sourced?
At minnow, we prioritize high-quality, durable fabrics. We are committed to increasing our use of organic cotton and recycled fibers in every collection to reduce our environmental footprint.
Can I track my order in real-time?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your door.